Sunny Seoul Korea Travel Agency Co., Ltd. (hereinafter referred to as the “Company”) notifies and provides guidance on the following matters regarding the collection and use of the personal information pertaining to companies/organizations and individuals in accordance with relevant laws and regulations.
Personal Information Items Collected
When you register as a member or use various services provided by the Company, the Company collects and uses the minimum amount of personal information to provide convenient and useful customized information to you for smooth receipt of your orders, services, product delivery, and payment.
- Items collected: Name, date of birth, gender, login ID, password, home phone number, home address, mobile phone number, email address, cookies, payment records, access logs, and information on access IP
- Method of collecting personal information: Website (Information entered for membership subscription)
Purpose of the Collection and Use of Personal Information
The Company uses the collected personal information for the following purposes.
Fulfillment of contract for the provision of services and settlement of fees for the provision of services, provision of contents, purchase, payment of purchase price, delivery of products, billing, identity verification for financial transactions, and financial services.
- Member management: Verification of identity for the use of membership services, personal identification, prevention of unauthorized use and fraudulent use by delinquent members, confirmation of intent to sign up for membership, management of member complaints such as complaint handling, and delivery of notices
- Used for marketing and advertising: Delivering advertising information such as event notifications, identifying the frequency of access, or statistics on members’ service use
Information provided by members will not be used for purposes other than those described above, and if the scope, purpose, or use of the collected information changes, necessary measures will be taken, such as obtaining separate consent.
Retention and Use Period of Personal Information
In principle, after the purposes of collecting and using personal information have been achieved, personal information is destroyed without any delay. However, if retention is necessary in accordance with the provisions of relevant laws and regulations, the Company will retain member information for a certain period of time specified in the relevant laws and regulations as follows.
Basis of Items Required to be Retained and Payment Records
- - Retention period for records related to contracts or withdrawal of subscription: 3 years
- - Records on contracts or withdrawal of subscription, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- - Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- - Records of consumer complaints or dispute settlement: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
Procedures and Methods for the Destruction of Personal Information
In principle, the Company destroys personal information without any delay after the purposes of the collection and use of personal information have been achieved. Destruction procedures and methods are as follows.
Destruction Procedures
The information you entered for membership subscription, etc. is transferred to a separate DB (in the case of paper, a separate filing cabinet) after the purposes are achieved. It is stored for a certain period (refer to the retention and use period) according to the reasons for information protection according to internal policies and relevant laws and regulations, and is destroyed after the expiry of the said period.
Personal information transferred to a separate DB will not be used for any purposes other than those for which it is retained, unless required by laws or regulations.
Method of Destruction
Personal information stored in electronic file format is destroyed using technical methods that render the records unrecoverable.